🔐 Official Data Protection Document
Dewakoin99 takes your privacy very seriously. This policy clearly explains how we collect, use, store, and protect your personal information as a member of our platform. Your trust is our top priority.
Our Privacy Commitment
This is not merely a policy on paper — it is dewakoin99's genuine commitment to every Malaysian player who trusts us.
Every piece of information you submit to dewakoin99 — from registration details to payment information — is protected with 256-bit SSL encryption. This is the same technology used by financial institutions such as Maybank and CIMB to safeguard their customers' data.
Dewakoin99 does not sell, rent, or commercialise members' personal information to any third party. Your data is used solely for the purposes stated in this policy — nothing more, nothing less. This is our unconditional commitment.
All personal data is stored on servers protected by industry-grade firewalls, strict access controls, and continuous 24/7 security monitoring. Access to member data is granted only to staff who require it to perform their duties.
As a dewakoin99 member, you have the right to access, correct, transfer, or request the deletion of your personal data at any time. Contact our support team and your request will be processed within a reasonable timeframe.
Your financial transaction details — including deposits via Touch 'n Go, GrabPay, DuitNow, or FPX — are treated with the strictest confidentiality. This information is never disclosed to third parties except where necessary for legitimate payment processing.
In the event of any security incident affecting your data, dewakoin99 is committed to notifying you promptly and taking the necessary remedial action without delay. Transparency is one of our core values.
Official Document
Effective Date: 1 January 2026This document explains how dewakoin99 collects, processes, stores, and protects your personal information. We respect the privacy of every member and are committed to being fully transparent in how we handle data. By using the dewakoin99 platform, you agree to the practices described in this Privacy Policy.
Dewakoin99 (hereinafter referred to as "we", "our platform" or "dewakoin99") is an online entertainment platform serving players in Malaysia. We are fully committed to protecting the privacy and security of all registered members' personal information.
This Privacy Policy applies to all information we collect through:
This policy is written in Bahasa Malaysia to ensure clarity for all our members. Should any discrepancy in interpretation arise between different language versions, the Bahasa Malaysia version shall serve as the definitive reference.
If you have any questions about how we handle your data that are not addressed in this document, please contact the dewakoin99 support team at support@dewakoin99.bid and we will provide a more detailed explanation.
Dewakoin99 collects only the information necessary to provide our services effectively and securely. We do not collect data beyond what is required to operate the platform.
A. Information You Provide Directly
B. Automatically Collected Information
| Type of Information | Purpose of Collection | Mandatory / Optional |
|---|---|---|
| Full Name | Identity Verification & KYC | Mandatory |
| Date of Birth | 18+ Age Verification | Mandatory |
| Phone Number | OTP Verification & Communications | Mandatory |
| Email Address | Login & notifications | Mandatory |
| Payment Information | Deposit & withdrawal processing | Mandatory |
| Usage Data | User Experience Improvement | Automatic |
Dewakoin99 uses the personal information collected for specific purposes directly related to providing our services to you. We do not use your data for any purpose outside the scope stated here.
Dewakoin99 will not use your data for third-party advertising purposes or sell user profiles to other companies. This is our unwavering commitment.
Dewakoin99 does not sell or commercialize members' personal information to any party. However, there are limited situations where we need to share certain information with third parties in order for our platform to operate effectively.
We share data only in the following circumstances:
All third parties working with dewakoin99 are required to comply with strict data protection standards. They are permitted to use shared data solely for the agreed purposes and nothing else.
Dewakoin99 continually invests in security infrastructure to ensure that the personal data of all 500,000+ members is protected to the highest standard. Security is not optional for us — it is a fundamental requirement.
The security measures we have implemented include:
While no system can guarantee 100% security in the digital age, dewakoin99 takes all reasonable steps and adheres to the best industry standards to protect your data. In the event of any security incident, we will notify affected members promptly.
Dewakoin99 recognises and respects your rights regarding your personal data. You have meaningful control over the information you provide to us.
As a dewakoin99 member, you have the right to:
To exercise any of the rights above, please contact the dewakoin99 support team by email at support@dewakoin99.bid, stating the right you wish to exercise and your account details. We will process your request within 30 calendar days.
Dewakoin99 uses cookies and similar technologies to enhance your experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the dewakoin99 platform and your overall gaming experience.
Dewakoin99 does not use cookies for third-party advertising or to track your activity outside of our platform.
Dewakoin99 retains your personal information only for as long as it is needed for the purposes stated in this policy, or as required by applicable law.
Dewakoin99's data retention guidelines are as follows:
Once the retention period expires, data will be securely deleted or anonymised so it can no longer identify any individual. The deletion process uses methods that ensure the data cannot be recovered.
Dewakoin99 is an online gaming platform restricted to individuals aged 18 and above only. We do not knowingly collect or process personal information from individuals under the age of 18.
Should we discover that personal information of a minor has been collected without our knowledge, we will take immediate steps to delete that information and close the account in question. Parents or guardians who suspect their child has registered with dewakoin99 should contact us immediately at support@dewakoin99.bid.
If you become aware of or suspect that a minor is using the dewakoin99 platform, please report it to our support team immediately. We take the protection of minors very seriously.
If you have any questions, concerns, or requests regarding this Privacy Policy or how dewakoin99 handles your personal data, please do not hesitate to get in touch. Our team is ready to assist and will respond in a transparent and satisfactory manner.
You can reach dewakoin99 through:
We aim to respond to all privacy-related enquiries within 5 business days. Data rights requests (access, correction, deletion) will be processed within 30 calendar days.
This Privacy Policy may be updated from time to time. Any significant changes will be communicated to members via their registered email and/or in-platform notifications on dewakoin99. The date of the most recent update is shown at the top of this page.
By continuing to use the dewakoin99 platform after any Privacy Policy update, you are considered to have read and agreed to the updated version of the policy. We encourage you to review this page periodically.
Your Rights
Dewakoin99 recognizes and respects all your rights as the owner of your own personal data.
Request and receive a copy of all personal information dewakoin99 holds about you in a readily understandable format.
Correct any inaccurate or incomplete personal information held in dewakoin99's records at any time.
Request deletion of your personal data when it is no longer needed, subject to legal retention requirements.
Request that dewakoin99 restrict or limit the processing of your data in certain situations permitted by law.
Receive your data in a structured, machine-readable format so you can transfer it to another service provider if you wish.
Withdraw any consent you have previously given to dewakoin99 for specific data processing at any time, with no penalty.
To exercise any of the rights above, please contact us at support@dewakoin99.bid. Requests will be processed within 30 calendar days.
Cookie Policy
Required for core platform functionality — login sessions, CSRF security, and transaction stability. Cannot be disabled.
Collects anonymised aggregate data to help us understand how the dewakoin99 platform is used and to improve it.
Remembering your preferences such as language and display settings so your gaming experience is more comfortable every time you return.
Frequently Asked Questions
Here are the most common questions asked by Malaysian players regarding privacy and data protection at dewakoin99.
Use of the dewakoin99 platform is subject to Terms & Conditions ours. We encourage all members to play responsibly — visit the Responsible Gaming us for more information on deposit limit management tools, loss limits, and self-exclusion options available to all dewakoin99 members. All games are for players aged 18 and above only.